Privacy Policy

1. Introduction

Venkor Group Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Venkor Quotes service ("the Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account;
• Contact Information: Address and other contact details provided when requesting quotes;
• Project Information: Details about your construction projects, including dimensions, materials, and specifications;
• Communication Data: Information you provide when contacting us, including comments and messages;
• Payment Information: Payment method preferences and transaction history (payment processing is handled by secure third-party providers).

We also automatically collect certain information when you use the Service, including:

• Device information (IP address, browser type, operating system);
• Usage data (pages visited, time spent, features used);
• Cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Process and manage your quotes and projects;
• Communicate with you about your account, quotes, and projects;
• Send you service-related notifications and updates;
• Respond to your inquiries and provide customer support;
• Detect, prevent, and address technical issues and security threats;
• Comply with legal obligations and enforce our terms of service.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, and analytics;
• Contractors: When you accept a quote and a project is created, we may share relevant project information with assigned contractors to facilitate construction;
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests;
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction;
• With Your Consent: We may share information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized access to your account.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Quote and project information may be retained for business and legal purposes, including warranty claims, dispute resolution, and compliance with regulatory requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information;
• Correction: Request correction of inaccurate or incomplete information;
• Deletion: Request deletion of your personal information, subject to legal and business requirements;
• Portability: Request transfer of your data to another service provider;
• Opt-Out: Opt out of certain communications and marketing materials;
• Account Deletion: Delete your account and associated data. See our Data Deletion Instructions for more details.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on the Service. Cookies are small data files stored on your device that help us improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Consent

By using the Service, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.